Contact Us

We offer website and sales support via chat Monday through Friday. Hours are limited and will vary. Unfortunately, customer service representatives will not be able to answer all questions. If so, they will direct you to this page to contact our gun technicians or gunsmiths in Oregon via email or phone.

Live Outside the USA?

Please view our Authorized Dealer page and scroll down to find a list of international dealers. If a dealer is not listed in your area, we apologize, but we cannot ship to you due to ITAR restrictions.

Important: Our shipping address, phone number and contact form are below. If you have questions about shipping your firearm to Grayguns Inc., check out the FAQs or read our Shipping Firearms page.

Please note our updated shipping address.

Shipping Address

97 S 7th Street
Reedsport, OR 97467

Postal Address

Do not send firearms to this address.
PO Box 466
Reedsport, OR 97467

Contact by Phone

(888) 585-4729

You can reach the Grayguns Customer Service staff from 9 a.m. to 4:30 p.m. Pacific Time, Monday through Friday. If you are asked to leave a message, please do. You can call us back or contact us via email.

Contact by Email

To reach the Grayguns staff, use the contact form. If you have more detailed questions for our gunsmiths, please use the form, as it will allow us to keep our production workflow moving. In addition, we've scheduled time for the gunsmiths to answer emails each day.

Grayguns P320 Trigger Exchange Program

The program is for customers who purchased our Practical Enhanced Leverage Trigger (PELT), or sent their P320 to Grayguns for action enhancements. We also have published videos on how to remove your trigger.