Reviews & Testimonials
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We're also collecting testimonials and reviews from customers who have sent their guns to Grayguns to have work done. Those are shown below, and we started collecting them in May 2023. All verified testimonials and reviews are published, and our customer service team may post a reply as necessary. Testimonials are edited for spelling, grammar and clarity, but we do not change the tone or content of the review.
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I sent my P320 M17 in for a trigger install, armorers inspection, and to have a modern classic slide installed. I was trying to build a poor man’s 2011. I wasn’t expecting much, a new trigger shoe and a slide. How much better could it be?
We’ll, I was wrong in the best way possible. I don’t know what the Grayguns folks did, but my M17 feels like a hand-fitted gun. Cycling the slide is amazingly smooth. The trigger? Short and crisp. I honestly can’t believe it’s the same gun. Still need to add an optic and take it to the range, but I’m impressed.
The staff was also great. I was going to be out of town when my gun would ship. They were kind enough to hold the gun for me and ship it once I was home. On top of that, all of the communications I’ve had with the Grayguns team have been phenomenal. Quick to respond and nothing it professionals. I’m satisfied and already planning on sending them a few more guns to have them work their magic.
VP9 Action Cleanup
The trigger pull is SIGNIFICANTLY smoothed out, and the reset much improved. My receiving FFL gave me two points of comparison:
- The guy who worked there has been shooting a VP9 forever, and said he has several thousand rounds of “DIY Polishing” through it. The Grayguns action work and polishing had my trigger (with maybe 1,000 rounds total through it) easily on par with a more “well loved” pistol.
- Pulled one of the newer VP9s off of the shelf and did the Pepsi Challenge (google it, kiddos) with my gun. The Grayguns job on mine made the OTS VP9 trigger feel gritty and uneven by comparison. Beyond night and day.
Perhaps a better comparison is to the trigger pull on my P226 Legion (no surprise because the reset and guts are based on Grayguns concepts). Just a super smooth take-up and MUCH cleaner break on the shot through the whole trigger pull. I’ve been running my P226 in Action Pistol at my club all year, and now I have a tough decision to make on shooting Saturdays as to which pistol is making the trip to the club.
Very well done and worth the time and money. Thanks!
Worth evey trigger press 🙂
As a proud owner of a Wilson Combat P320, I always enjoyed my Grayguns trigger and competition trigger job. I honestly enjoyed it so much that I sent my other P320 in to get the same thing done. The communication from beginning to end was fantastic; the team really went above and beyond.
Once I had my P320 back in my hands, I was amazed at how different it felt from before … it feels almost identical to my WCP320. Impressed with the result on the P320, I also sent in my P365 Macro Comp because I only trust Grayguns to work on my triggers.
This is the second VP9 that I have had Grayguns work on and I am thrilled with the results! There is NOT anyone else that can provide the level of quality work on a VP9 like Grayguns. Super smooth and reliable.
Superior Work and Quality
I had Grayguns Gun Smithing install the Curve ELS, Custom Strut System and Short Reset Trigger Kit. The Elite Series already had a much improved trigger and SRT, but the addition of these Grayguns parts and their Gun Smithing work has taken it to another level.
DA/SA pull weights were reduced and smoothed out. Super short reset, once the trigger resets you’re already at the wall. Zero over travel.
Couldn’t be happier with the finished product and quality of work.
Disabled Competitive Shooter
I recently sent in my p320 for the competition package a trigger. I got it back in time to compete in the Adaptive Defensive Shooting Summit. The gun worked flawlessly and the trigger made quick accurate shots just that much easier. Would definitely recommend if you are a P320 shooter.
A Very Satisfied Customer
We purchased a P938 and were not happy with the hard trigger pull. It did not make shooting the gun fun, and we were disappointed with Sig Sauer’s trigger design.
The local gun dealer had a Sig Sauer representative during a promotion day, and we confronted him with our dissatisfaction. He gave us Grayguns information where a trigger kit was available to reduce the trigger pull.
When we delivered the P938 to Grayguns, Chris explained how the kit would reduce the trigger pull. At the end of Chris’ explanation, Bruce Gray came into the office and was introduced to my wife and me, and we had a brief conversation. He is a very knowledgeable person.
When we received notification that our P938 was ready for pickup, I brought a snap-cap along to see what the reduction in trigger pull would be. WOW!! What a difference from the factory trigger design. The work performed on our P938 and the interaction with Grayguns staff was above and beyond our expectations. We are extremely happy with the P938 trigger upgrade and it is now fun to shoot.
If we ever have a need for firearm work, it will be done by Grayguns.
Sent my 10-year old EDC (Sig P220 Carry) to GGI for a short trigger reset kit, along with a general once over and refinishing. Their gunsmithing work is absolutely top notch and their customer service is friendly, respectful and extremely helpful. Highly recommended.
Custom Strut System and Enhanced Leverage System
I sent in an older Sig Sauer P220, which brought some special problems with it. Grayguns was able to overcome the issues and return the gun with a new enhanced leverage system and a custom strut system. They also replaced the recalled trigger, which I did not even know anything about and fixed a problem with the grips.
They had great communication throughout, and I am completely satisfied with the result. Thanks Gray Guns!
Sent my P365 XL in for their Grayguns adjustable flat trigger, action cleanup and extended magazine release. Night and day difference with a really nice break. I will be back.
Flat trigger for USPc
I bought a flat trigger for my USPc in 40 with the LEM trigger variant. Upon installation, I had forward play in the hammer when the gun was cocked. Put the stock trigger back in the gun; no play. Put GG flat trigger back in, and the play returned.
Contacted Chris about it, and, after a few emails to iron out the details of the issue I was facing, he said he wasn’t sure why it wasn’t working and that they didn’t have an LEM variant in-house to see if they could replicate the issue.
I offered to send them mine as a test asking for nothing else in return other than for them to cover the shipping. They countered, saying if I paid the return shipping, they would nickel-coat my internals! They not only fixed the issue but my gun was upgraded and all for a nominal fee. I couldn’t be happier with the customer service or the quality of work done!
I sent in my P320 AXG Legion for a competition trigger system install. Great service and communication.
Overall: Greatly improved consistency, much smoother, reduced trigger pull weight with a rolling break. The feeling is that all trigger parameters/values are optimized within the design envelope of the gun. Well worth the price of admission!
I definitely recommend the trigger and installation service Gray Guns provides. The trigger on the P320 is okay from the factory. With this upgrade from Grayguns, it definitely cleans up the trigger pull and reset for a more pleasant shooting experience. It was nice knowing that I had professionals install the trigger.
Very smooth and flat!
I sent in my FCU to have a slide and bull barrel fitted to it. Bruce did a fantastic job! The fit is 2011 smooth and accuracy is amazing! And it looks great 🙂
Great product better service!
I bought an enhanced leverage system and custom strut system, my gunsmith had troubles with the install. So, Chris at Grayguns had me send my gun to them and I got it back in 2 weeks, all I had to pay for was shipping 1 way! Couldn’t be happier, My 226 runs great.
This experience was flawless from start to finish. Communication throughout the entire process was exceptional! The work done by Keith and his team was unmatched. From the trigger work to the custom coating. Thanks Grayguns team!
Thanks to Grayguns, I have one of the smoothest triggers out there. I have shot competition pistols, and this one is right with them.
I have an original West German P226 and loved the gun but wanted a red-dot option, so I picked up a new P226 pro-cut with a short reset trigger. After a few hundred rounds, it was nice but nowhere near my original west german, so I sent it to Grayguns. They did the custom strut and enhanced leverage system with a straight trigger.
Just got it back and out to the range, love the outcome. My friend says it shoots better than his legion. All I know is that I am supper happy that I sent the gun out. It was worth the wait to get it in at Grayguns
Made a great gun even better
I recently received my H&K USP 45 back from Grayguns and had a chance to take it to the range. My USP was already a great gun, but my friends at Jackson Armory in Dallas made me aware of the great work that Bruce Gray and his team do at Grayguns. I also heard about Grayguns triggers, because Wilson Combat uses Grayguns triggers for their SIG collaborations.
I sent my gun off to Grayguns and waited for Bruce to do his magic. What came back was a significant improvement over the factory trigger in the USP. I was able to quickly adapt my muscle memory to the new trigger and was placing solid groups on target with more speed than before.
Can’t say enough about the quality work they do. I’ve started the process to get them to do the same on my H&K P30 SKS.
Great communication and value. The work done on my gun was flawless and came back cleaner than I’d sent it!
I plan on several more upgrades.
100% satisfied customer
I ordered the flat trigger and short reset for my P30SK and had a highly recommended local smith do the install. After two weeks, I picked it up, and the trigger would not rest without me pushing the trigger forward. The smith took the firearm for another week and called for me to pick it up. The same issue with the reset; the smith said it was due to the new spring, and it would work itself out.
I contacted Chris at Grayguns, and he immediately responded, give me a call. I did, and he said, please send us your firearm; this in no way should function like this. Two weeks later, I received my firearm, and it’s the by far my favorite of my collection. It’s also my EDC, so having confidence in a functioning trigger is my top priority.
As for the flat trigger and short reset system I ordered … I always loved my HK but was extremely unhappy with the trigger. All I can say is WOW; there really isn’t a comparison I can explain because they do not compare.
Thank you Chris and Grayguns staff.
Absolute the best quality products and service
Bruce and the guys over here at GrayGuns make some of the finest products and offer some of the best service. I have purchased a Modern Classic slide for my P365 and P320. They are extremely elegant and functional. The serrations are extremely grippy and allow for easy press checks and slide manipulation. Probably one of the best slide designs, execution, and attention to detail I could ever ask for.
Their Flat Trigger and Competition Trigger kit are the best trigger you can purchase for a P320 and P365. It has a crisp break and easy adjustment. The Competition Kit allows you to change sears, sear springs, trigger bar springs. My P320 has one of the nicest triggers I have ever gotten to lay a finger on.
I recently purchased a new Sig Sauer P226. After shooting it a few times I just couldn’t accept the trigger creep it had from the factory. I’ve been shooting handguns for over 40 years and all of my weapons have had trigger/action work, so I’m a bit spoiled and particular. A local shop recommended GrayGuns. I emailed describing what I was looking for, and was surprised when I received a call from Bruce Gray! We had a short conversation where he asked a few questions to understand my experience and what I was probably looking for. He then recommended the service that I agreed to. The wait was worth it. The pistol functions exactly as I could have hoped for.
I expected quality work. What surprised me was the personal customer service that is very much appreciated.
A very fine handgun
I have owned my Grayguns P320 for several years, and it operates flawlessly after more than a thousand rounds. I recently upgraded to Red Dot on the Grayguns Slide, and I must say the balance of my new rig is outstanding. Needless to say, my accuracy has also improved with the Red Dot.
Short reset and flat trigger
I bought the P30 with the plan to add the GG short reset and flat trigger. It was a great gun to start with but even better with the trigger work. I did some of the work myself and the GG people helped with the trigger install. Great people, great service!!!
You guys are the best
Sent in a W. German 228 to get some action work and cerakoting done. Old gun feels practically new! Did the 1,000 round test, functions great with factory and aftermarket mags. I recommend these guys for all Sig work on your ol’ hammer guns. Might send in the P320 next for some work when it needs it!
Found Bruce online through forums. Came highly recommended. After having work performed by Grayguns I’m able to confirm the rumors were accurate.
Work was perfect. It feels like a different pistol. Now it functions and feels how I expected it to. Zero issues.
The turnaround time was fantastic. Communication from start to finish was perfect. I have no problem recommending them for HK work. Many thanks to Bruce and his team. Will be sending any future needed work to you.
ELS/Flat Trigger Expectations Exceeded
First, a review of the procedure for purchasing the parts and service and weapon shipping. Great price on the parts and labor for this upgrade. Grayguns spells out the purchase, waiting period (time in queue waiting for your turn for service) and the shipping procedure. I followed this to the letter and so did Grayguns. I was without my firearm for 14 total, including to and from shipping. To me this was simply amazing. Grayguns service and expediency, 5 out of 5 stars.
The ELS/Flat Trigger my Sig Sauer P220 Carry is incredible. I have never felt a double action trigger pull like this and couldn’t be happier!! But to me what is even more impressive, the single action trigger reset on this adjustable travel trigger!! Holy crap!! It is so crisp and definitive, it rivals ANY striker fired system I have ever shot and that includes Glock, Sig Sauer and Smith and Wesson.
I am a Sig P220 guy from way back and always will be. I recommend with absolutely no reservations, having the Grayguns ELS and the trigger shoe of your choice, installed on your Sig Sauer P series handgun. You WILL NOT be disappointed!
Great trigger job!
I sent in my HK P30SK for the Gray Guns reduced reset trigger job and for installation of the 4.1 trigger components too. The communication with Gray Guns was excellent, once I notified them of my interest, they let me know when to ship. Once the work was completed and payment made, it was shipped promptly. The work and trigger job was excellent, and I highly recommend them for HK work.
Grayguns took my H&K P30SK and upgraded the trigger unit. They installed a straight trigger, nickel-plated the FCU and performed an action tune-up on the trigger assembly. The reset is now short, and the trigger pull is less than stock. The result was faster shooting action. Excellent workmanship, and the end result was superb.
Lockwood Upper, well done Gray Guns!
I jumped in line early for the Gray Guns Lockwood upper and I have to say it was worth the wait. Fit and finish are what you would expect from custom work done by Gray Guns, perfection! Keith kept me updated when there were delays (no fault of Gray Guns) and I even received a personal call from Bruce Gray and had a very pleasant and interesting conversation.
I always felt like they really cared and that this was more than business, it was a personal goal to deliver excellence. I put thousands of rounds through the Lockwood upper in matches and in practice and I honestly feel it has made an improvement in my scores and confidence. Once I found the right ammo and spring combo (which is true for any competition gun), the complete gun has been flawless!
The gun feels well balanced and just adds a level of confidence I never had before. When the buzzer goes off, I’m ready to go to work! Thanks Bruce, Keith and everyone at Gray Guns.
I had the ELS Trigger installed. What a great shooter.
Long term satisfied client
I have sent several HKs to Grayguns over the past decade and have always been impressed by their high quality work and parts. Their team has been consistently responsive, helpful and accommodating. They continue to be my trusted go-to place for any work on my HKs.
Another great job
This is the second P320 I have had competition trigger work performed. Both guns were excellent and above expectations.
You feel like you are really important to Gray Guns.
The HKP7 is a great weapon, but finding someone to work on it has been a mission. Bruce Gray has a reputation for excellence, so when I found out he had a gunsmith that worked on the P7, it was a done deal. Yes, there is a wait, and quality work is not cheap, but it was well worth it. Communication from Gray’s was excellent, letting me know when they received the firearm, when it hit the bench, when complete and when shipped out. They truly exceeded expectations.
I sent in my HK P30SKs, and P30L for the reduced reset package on all three. Follow-up shots are much easier and faster with less opportunity to disturb my sight picture. I love the LEM trigger for concealed carry, and this makes it that much better. Overall, I’m very happy with the finished package.
Sent in two P226 Legions with Bar-Sto Match Grade Barrels for fitting. Flawless execution!
Later, I sent in a P229 Legion for an MRDS cut in the slide and fitting for a SIG Romeo Pro RDS—also, another Bar-Sto Match Grade Barrel. Needless to say, after some hiccups, the pistol arrived in flawless condition.
Best upgrade to a Hk
I used Gray Guns to install and trigger rest system on my P30SK; however, I was unhappy with the stock Hk trigger. I gave that gun to my wife and purchased a P30SKS as I like to have a manual safety on my pistols (I also own a couple of USP pistols.) When I received the SKS, I immediately sent it off to Gray Guns to have the SRS and Flat Trigger installed. I couldn’t be happier with those upgrades. I plan to send my UPS45CT to Gray Guns to have the SRS and Flat Trigger installed. If that works out the same way my P30s worked out, I’ll also send my USP9C in for work. Not a big Sig fan, but GG’s work on my HKs makes them my go-to vendor for pistol upgrades.
The four pistols I listed were all sent to Gray for EDC combat carry work, and all are superbly smooth, functional and, above all, ultra-reliable. Chris the gunsmith is the point man at the shop and will answer all questions and, in my opinion technically proficient with all of my firearms.
My Hk USP now has a LEM trigger installed by Gray and its gunsmith. Superbly accurate and reliable. The nickel PTFE process on all handguns is a must. The crew at Gray’s is first-rate. My wife will not shoot my firearms unless it’s been to Gray’s .
Thank you for the tremendous gunsmith work. I highly recommend Gray’s.
Like most HK P30 owners, I love the firearm. However, there is some room for complaint with the trigger. I own one with a LEM, which is already an improvement (You must shoot one to appreciate it). However, the reset was longer than I wished. After doing some research, I decided to give Grayguns a try. I must be honest that I was tentative because I did not want to spend the money on a trigger job if there was only a minimal improvement.
Well, I had the Reduced Reset Carry Perfection Package done, and I must say it is awesome! The trigger is slick as oil, and what is amazing is that the Nickel PTFE coating on the internals makes the action silent. To explain the reset, I would say it is now like an Apex striker-fired trigger. If you are thinking, should I get this done, yes, you should! In the future, they will be getting my P2000 LEM.
Great trigger job
How it should be from the factory
GrayGuns’ action work on my USP Expert is simply excellent. It feels exactly how the gun should’ve shipped from the factory. Extremely predictable trigger break, smooth action, and significantly shorter reset, all while retaining HK’s hallowed reliability and durability. I have the utmost respect and trust in this gun and will happily come back for more work from Bruce.
Trigger Clean Up
I sent my SIG P365XL in for P365 Trigger Clean Up with the Hybrid Trigger installed. The wait time and turnaround time were what they said it would be. It was a big improvement over the stock trigger and well worth the time and money.
Four SIG 320’s with Competition action job
Over the space of a few years, I sent in four SIG P320s – each for a competition action job. These include an X-5, a full-size P320, a special edition VTAC 320, and lastly an X-10. After I got the first gun back (the X-5) I decided that any future SIGs I bought would have the Gray action job.
Each of the triggers is 100% reliable and smooth as silk. Trigger pull varied from 2 1/4 pounds on the X-5 to 2 3/4 on the X-10, but they all “feel” the same. There’s no mushiness or grit in the trigger pull, and each reset quickly, reliably, and at a consistent point
I have shot thousands of rounds in those four pistols, and I have NEVER had a failure to function. I’m really quick to tell anyone I see with a 320 about the benefits of Gray’s action jobs.
Action Cleanup Perfection Service – SIG P226
I’ve sent several guns to Gray Guns for trigger work over the years because they are the best! The double-action pull is lighter and incredibly smooth. The single-action pull and short reset feel amazing! Customer service is exceptional!
When I first purchased my P30L I was very new to the DA/SA and always felt the trigger could be better. After hours of research on forums and YouTube I came across Gray guns. I only read great things about his work and couldn’t help but be intrigued and lust over how amazing my pistol could be. I sent in my pistol for the complete trigger work and man is it so much better. You definitely pay what you get and this was no exception to it. Thank you Bruce and staff for the awesome work!!!
Fantastic trigger job!
Sending in the pistol was a bit of a pain. Now that FedEx and UPS along with USPS all not shipping firearms w/o an FFL. The guys at Grayguns were really helpful. My local gun store was willing to ship to them for free.
The trigger is fantastic. Prior to the mod, I was shooting 0.2 sec splits on my Bill Drills etc. After the trigger job, consistently shooting .17-.18 sec splits. Love it!
I sent in an HK VP9 for an action job and install an HK Flat Trigger. They nickel-plated all of the moving parts and worked their magic.
The trigger is smooth and crisp. HK has a very good OE trigger. Grayguns makes it a great trigger. I would highly recommend Grayguns for your HK or SIG action job. Yes, it’s expensive, but well worth the price of admission! I plan to send in my SIG P320 in the future.
I sent two H&Ks up for trigger work. Chris was unbelievably helpful. Due to my retiree travels, I missed a shipping date to get in the queue. Chris worked the guns in on the next available date.
Work performed perfectly, and I have put 200 rounds thru each weapon. The improvement over the factory trigger system (which wasn’t all that bad) was amazing! Trigger pull, travel, uptake and reset are all much improved, and both guns are now a pleasure to shoot and reliable beyond all expectations.
I plan to send several more guns up for modification as soon as Gray Guns releases their new upgrades.
I choose my upgrades carefully depending on the gun manufacturer and only use two or three shops to perform these upgrades. Gray Guns meets or exceeds my expectations every time, and anybody that wants to upgrade a factory system will be happy with the transformation Gray Guns provides.
Smooth & fast
I purchased a Grayguns P320 Lockwood to shoot in USPSA and IDPA Carry Optics. This pistol is the fastest, most accurate, and flattest shooting handgun I’ve ever used. I’ve shot Glock 17/19/45s for years and Smith & Wesson M&P9s. They are all great handguns and can get the job done. However, the Grayguns P320 Lockwood takes performance to the highest level.
This handgun improved my draw time, split times, accuracy, and everything in between. I also have a Grayguns P320 Adjustable Hybrid Trigger in an otherwise bone stock P320, and I used this combination to win the 2023 IALEFI Top Gun Award at that firearm instructor conference.
Bottom line: The Grayguns P320 triggers, and the P320 Lockwood turn a good handgun into a GREAT handgun. It’s the difference between driving a Toyota Camry down the interstate and running an Indycar around the Indianapolis Motorspeedway. A stock Sig P320 is a good gun and can get the job done, but Grayguns turns it into a racecar. Give the Grayguns P320 triggers a go, and you won’t be disappointed. If you go all in with a Grayguns P320, prepare for a world-class experience.
Fantastic Trigger Upgrade
I had been shooting a Sig Sauer P226 Legion with a GrayGuns trigger. What a terrific firearm! So then I bought an H&K P30SK (v.3, DA/SA) for EDC. It is a very good gun, but the DA/SA trigger was nowhere near as smooth as the P226. I had been spoiled by the smooth and light action.
So, I sent the P30SK to GrayGuns for the trigger treatment. What a difference! A very good gun is now a great gun. The DA and SA trigger weights were reduced by about ⅓ (12 lbs to 8 lbs & 5.5 lbs to 4.7 lbs, respectively). And smooth! No gritty feeling, no extra play, and a short but tactile reset. They even made the de-cocker smoother.
The service was great. I would highly recommend this GrayGuns trigger for any P30 model (or any P226, for that matter.).
I sent in a H&K P30SK to have the double action and single action improved. Also, to have a straight trigger installed. The action was tuned, the trigger replaced, and the action was nickel plated. Everything was beyond my expectations.
Outstanding work for HK
I sent my first and then a second P7 to GG for their striker action package and was pleased with both guns when they were sent back. Nice crisp trigger, a short reset, all in all, a phenomenal upgrade to an HK classic. Always apprehensive about sending an older, rare gun off to have work done, but their work was top-notch and well worth the wait.
Never again. Terrible customer service. Ten months for a front site install. Bruce called me one day and asked me what I was looking for. He told me I will get this ordered so that they can get me done quicker when it comes up in the queue. So I waited a few more months then I get a phone call from a gunsmith, who asks me what kind of a site I want. I said wait a minute; Bruce ordered that months ago. I can’t find it; if he did, he informs me. So I want another three months before I get my gun back. What a joke! Not happy
Great work, one of the “standards” of the industry is appropriately used
“Full job” HK P30. The gun was “out of the box.” About 200 or so rounds through it at the range to get a feel for it, then off to Grayguns it went. The work was perfect, red dot slide cut, internals, springs, and flat face trigger. All but my initials engraved on the side of the frame or slide was done.
Is now a “real” Grayguns HK P30.
Thanks to Bruce and the staff, all were on time. A lot of “where we are” emails and “it’s coming your way.” Two, or three weeks ahead of the estimated return time.
Flat Trigger Job
Chris and Grayguns staff worked EXCELLENT with Fire Control Unit and hybrid flat trigger. In addition, they made a complete inspection and changed the barrel.
Excellent service and professionalism that I trust 100%.
I wanted to make an everyday gun that is small but shoots up with the bigger guns. So I bought a H&K P30 SK and sent it to Grayguns to trick out. Boy, did they! Very smooth single and double action! Highly recommend their work!
Thank You, Gray Guns!
Both the service and Gunsmithing departments are the best you could want. Their products, attention to detail, and overall customer service should be the envy of all others.
Great workmanship, very reliable and high quality work
I have sent several firearms to Gray Guns, and have been most pleased. Excellent workmanship. I keep going back because I do not have to worry about the job not being done right.
Fantastic work, flexible, and quick
I sent my P365 off to Gray Guns to get polished and the internals Teflon coated. Despite the fact that they say there’s a long wait online, I was contacted within about a month.
They made the process of shipping a firearm surprisingly simple. No FFL intermediary or anything. Work only took about two weeks and came right back to my doorstep. They were attentive and responsive and did exceptional work. I highly recommend Gray Guns for all your firearm work, especially Sigs