Contact Us

Mailing Address
Important: Our shipping address, phone number and contact form is below. If you have questions about shipping your firearm to Grayguns Inc., check out the FAQs or read our Shipping Firearms page.

GGI
33479 Hwy. 19-207
Spray, OR 97874
(541) 468-3840

For anything urgent, one of the Grayguns crew will take your important phone call between 9:30 a.m. and 10:30 a.m. PT  and 3:30 p.m. and 5 p.m. PT. We pride ourselves on having the best customer communication possible. Please realize we are exceptionally busy here at the shop. If we are unable to answer your call since we are working on your gun, please contact us using the form below or call back again during our phone hours.

Our fax number is (541) 468-3844.

Current Lead Time
[March 6, 2012] Grayguns is in the midst of our busy winter pistolsmithing season. Thanks to you, our loyal and discriminating clients, we’re busier than ever! Indeed, we’ve enjoyed an unexpectedly large influx of new jobs coming our way since Jan. 1. However, our uncompromising work takes the time it takes for each project, and this inevitably results in longer wait times for you. We are currently quoting a 12 week shop time for our service and competition action packages, sight installations and other routine work orders, and we must ask for your patience as we work through our backlog. Expedited service may be available for law enforcement duty weapons, as our capacity and need for sleep permits.

We hate to wait ourselves, and totally understand if you can’t be without your pistol right now. So, let me offer a reasonable option to help you. Please consider waiting to send your pistol a bit later in the season, when our shop times have historically been much shorter.

To those clients who sent in their pistols recently with the expectation of our previously quoted four week shop time, I apologize profusely and wish to assure you that your project will be completed as quickly as humanly possible consistent with the standards of quality and lifetime guarantee you came to us for. Thank you again for your faith in our work and services.

The list is still closed for all other advanced and high-grade custom work (ie. 1911’s and HK P7 series custom builds). In fairness to our current customers we will open our custom list once we’ve completed our current backlog.

We are very grateful for all our existing customers who are keeping us extremely busy during these tough economic times and we look forward to working with new customers.